this happened to me last year with a belt i had replaced. next time i went in, a guy said i needed the same belt replaced. i showed him the receipt. he said, "yeah, we fired that guy.", and replaced the belt no charge.
now i go in there and say, "i'm from channel 8. i have hidden cameras under my hood. don't fuck with me. oil change. no flushes. no caps. no transmission shit. no blinker fluid. oh and here's a coupon, jackholes. have a nice day."
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First of all, Joel Grover must've got an A in his Over the Top 101 course as part of his journalism degree.
Secondly, poor Leo--he's just a fall guy.
Thirdly, I like how the informant/munchkin voice's "opinion" is that what is happening is a crime.
Fourthly, Why was Joel harassing "Alex" so damn much? There must have been two red camaro's in the bay (or port or whatever the hell you call that area).
Lastly, multiply the suckiness factor of these places by 100, and that's what it feels like when you go there as a girl. They assume (and in my case rightly so) that you don't have a clue as to the goings on under the hood of your car. The number of "needed" repairs you're given exceeds the number of times Ricky Williams has failed a drug test.
And even when you are a total bitch like me and you say "I want NOTHING but an oil change!" Somehow the $19.99 on the board turns into $40.00. "Well we vacuumed" "Well, I didn't ask you to f-in vacuum".
UGH!
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